Royal Hideaway Playacar All-Inclusive Adults Only Resort, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Lote Hotelero No 6 Desarollo, Playa del Carmen, Mexico, 77710

Royal Hideaway Playacar All-Inclusive Adults Only Resort offers a luxury all-inclusive experience exclusively for adults, featuring 201 spacious rooms surrounded by lush gardens. The resort boasts six international restaurants, six swimming pools, and various leisure activities, including a certified diving center and fitness facilities.

Rooms & Amenities

The Royal Hideaway Playacar features 201 spacious and elegantly decorated rooms that provide a luxury stay. Each room comes with a full bathroom, shower, hydromassage bathtub, minibar, and free Wi-Fi.

Dining Options

Guests can enjoy an exclusive dining experience with a variety of dishes at six restaurants, including the notable Chef's Table at the Ventanas restaurant. Each restaurant specializes in different international cuisines, offering à la carte options.

Leisure & Sports

Leisure facilities include six swimming pools, with several relaxation pools and an infinity pool. The resort also offers various water sports such as sailing, snorkeling, and kayaking, along with a fitness center and two tennis courts.

Business & Events

The Royal Hideaway Playacar has meeting rooms suitable for business events, accommodating up to 250 attendees. Additionally, personalized services for weddings and excursions are available, enhancing the experience provided for guests.

“The hotel's gardens are beautifully maintained, creating a serene atmosphere that's a joy to experience.”view full review

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“A delightful resort with exceptional dining options and service!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Royal Hideaway Playacar All-Inclusive Adults Only Resort guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

Year renovated:2006

Number of rooms:200

Former name

Royal Hideaway Playacar & Occidental Resorts

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Royal View

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Luxury Double or Twin Room

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Luxury Relax Pool

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 1.5 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.5 mi

Cancun (CUN) 36.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

I absolutely loved dining at the various restaurants at this resort! Azia, the Asian restaurant, was a standout with its flavorful Tom Yum soup and red chicken curry. The atmosphere was good! The Grill also impressed me with its amazing steaks. Overall, the culinary experience was great and added great joy to my stay.

Emma123. United Kingdom, 2024-05-15Read full review on

Relaxing Spa Experience

I had an very nice time at the spa! The treatments were rejuvenating and the ambiance was serene. I found the team to be professional and attentive, which enhanced the overall experience. I left feeling completely refreshed and would highly recommend scheduling a few treatments during your stay.

Logan_xyz. Canada, 2024-06-22Read full review on

Luxurious Room Features

The room I stayed in was exceptionally comfortable! The bed was plush, the linens were soft, and I loved the distinct L'Occitane toiletries provided. The room was always immaculate and the mini-bar was restocked daily. It truly felt like a luxurious retreat.

Charlie_90. Australia, 2024-07-30Read full review on

Cozy and Inviting Bedroom

My bedroom was beautifully designed and spacious. I particularly appreciated the large terrace where I could unwind with a view. The ambiance was perfect for relaxation after a day by the beach or at the pool. I found it to be the perfect oasis during my stay.

JosephW_02. USA, 2024-08-10Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Lote Hotelero No 6 Desarollo, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero No 6 Desarollo, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.8 mi

152 Calle Quinta Avenida

Quinta Avenida

1.6 mi

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Disabled-friendly beach

1.3 mi

Zona Arqueologica Playa del Carmen

5000 ft

Carretera 109

Cenote Calavera

1.9 mi

Mall

Playacar Center Shopping Mall

2700 ft

Park

Xel-Ha Park

3100 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3100 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2700 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

2900 ft

Golf Course

Campo de Golf Playacar

2700 ft

Mahi Golf Course

2800 ft

Maya ruins

2900 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.3 mi

Mall

Starbucks

4100 ft

Hwy 307 Km 287

Alltournative

4200 ft

Mall

City Club

4300 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1.4 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.4 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.4 mi

Playacar

Ruinas Mayas

4800 ft

Playacar

Xaman Ha Ruins

1.0 mi

Store

Centro Maya

2.2 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.5 mi

Beach

Playacar Beach

1.9 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.1 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1800 ft

Restaurants

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Buenerrimo

1.7 mi

Ave. Paseo Tulum Local 17

Steakhouse

2800 ft

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

Beautifully maintained grounds

Spacious rooms

Average dining options

Limited pool seating

8.0/10

Great

Rooms

7.4

Location

8.8

Service

9.0

Dining

8.0

Steven

United Kingdom, March 2025

9.4/10

I had an absolutely wonderful time at the Royal Hideaway Playacar! The staff was exceptional, especially at the bars and restaurants, always keeping us hydrated and satisfied. The dining experiences were top-notch, with a variety of delicious options, though I would have loved a bit more variety for dinner. The ambiance and facilities, including the stunning infinity pool and beautiful beach, made for a perfect getaway. I can't wait to return for another fantastic visit!

Rooms

9.0

The villas were spacious, clean, and provided all the comforts we needed. I particularly loved how well everything was maintained.

Service

10.0

The service was outstanding across the board, with staff going above and beyond to ensure we were happy. Special shout-out to Henry and Javier for their attentive service!

Location

10.0

The location of the hotel was beautiful, right near the beach and encompassed by lush landscaping that created a serene escape.

Dining

9.0

Dining was a highlight of our stay, with fantastic food options at every meal, especially the breakfast variety and the exceptional dinner at Las Ventanas.

Facilities

9.0

The pool area was well-kept and provided a relaxing atmosphere. The spa services were absolutely wonderful too, adding to the luxurious experience.

Joseph

United Kingdom, March 2025

6.4/10

I had a mixed experience at the hotel. While the grounds are beautifully kept and there's a peaceful atmosphere, the dining options were hit or miss, and the room we received didn’t quite meet our expectations. The staff were friendly, but there were some inconsistencies in service levels. Overall, it's a decent place, but there are definitely areas that need improvement.

Rooms

6.0

My room was spacious but showed signs of wear, and the view from the balcony was obstructed. Overall, it felt comfortable but not luxurious.

Service

7.0

The staff was generally friendly, yet service at breakfast and lunch felt lacking direction at times. They were understanding and tried to accommodate our requests.

Location

7.0

The location was reasonable, just a 20-minute walk to town, which made it convenient for exploring. However, noise from nearby entertainment could be intrusive.

Dining

6.0

While the fine dining restaurant was great, the food in the other restaurants was average, with limited variety at the grill. Reservations were tricky to manage.

Facilities

6.0

The facilities were nice, particularly the grounds, but the pool area had limited seating and required early reservations, which was frustrating.

Beautifully maintained grounds

Average dining options

Camila

United Kingdom, November 2024

8.8/10

Our stay at the resort was fantastic, with a beautiful setup right by the beach. The rooms were comfortable and well-maintained, and the service stood out as truly exceptional. We thoroughly enjoyed the dining options, though securing reservations could be challenging at times. Overall, it felt like great value for money with plenty of amenities to enjoy.

Rooms

8.0

The rooms were beautifully maintained and offered an easy access location near the beach and pool, but we had an angle view instead of a direct ocean view that we hoped for.

Service

10.0

The service was phenomenal throughout our stay, with attentive and friendly staff who anticipated our needs, making us feel right at home.

Location

9.0

The resort is perfectly located near the ocean with lush surroundings, making it a picturesque getaway while still being close to local attractions.

Dining

8.0

Dining was a highlight with a variety of unique venues, each offering delightful culinary experiences, though dinner reservations were tricky at times.

Facilities

9.0

The facilities were excellent, with a stunning pool area and access to beautiful beach spots, making relaxation easy.

George

United Kingdom, November 2024

7.8/10

My stay at the hotel was quite enjoyable overall, with excellent staff who were always ready to help and a tranquil atmosphere perfect for relaxing. The food options across the restaurants were great, ensuring we never went hungry. However, I was a bit let down by the cleanliness of the private pools which could use better maintenance and updating in the rooms would have made the experience even better.

Rooms

7.0

The rooms were clean and comfortable, but a bit worn around the edges.

Service

9.0

The staff were incredibly friendly and attentive, always ready with food and drink orders.

Location

8.0

The resort was lovely, perfectly situated away from the noise of nearby locations for a more peaceful retreat.

Dining

9.0

Every meal we had was excellent, with a variety of delicious options available.

Facilities

6.0

The main pools were well-maintained, but the private pools needed better cleaning.

Elijah

United Kingdom, October 2024

8.2/10

The Royal Hideaway offers a tranquil paradise with gorgeous views and a beautiful beach just steps away. The rooms are spacious and well-appointed, though I did encounter issues with the air conditioning during my stay. The dining options are plentiful, with standout breakfast offerings, although I found the dinner reservation requirement a bit off-putting. Service across the resort is exceptional, but improvements could be made in some areas to reach its full potential.

Rooms

7.0

The rooms were spacious and beautiful, but my air conditioning was a problem that took several days to resolve.

Service

9.0

Service was fantastic throughout the resort, particularly at the Mex Restaurant.

Location

10.0

The location is stunning, right on a beautiful beach in Playacar, and close to the vibrant 5th avenue.

Dining

8.0

The dining experience was lovely, especially with freshly made breakfast options available, but the requirement to make dinner reservations was confusing.

Facilities

7.0

The facilities, including the pool and beach access, are beautifully maintained, although I did have issues with the hot tubs not being hot enough.