"The view from the infinity pool looking out to sea with the palm tree and golden sands is a snapshot of paradise, it was really something special."
Emma S from United Kingdom
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"The food is delicious our favorite restaurant this year was Ventanas ( you must make a reservation so that there is no waste but that's easy to do with your concierge)."
franciscomorales from United States
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"We found that the Royal Hideaway Adults Only beach was the best when compared to the other resort beaches along the beach front."
Calvin from Canada
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Royal Hideaway Playacar All-Inclusive Adults Only Resort offers a 5-star all-inclusive experience catering exclusively to adults. This Playa del Carmen hotel features luxurious amenities, including six specialty restaurants and six pools.
Rooms & Amenities
The hotel features 201 luxury rooms, each equipped with mahogany furniture, a private terrace, and whirlpool bathtubs. Some rooms boast stunning views of the lush gardens or proximity to relaxation pools, maximizing comfort.
Dining Options
Dining options include six restaurants serving international cuisine with à la carte options. Notably, the Chef's Table at Ventanas provides a unique nine-course tasting menu designed by the Executive Chef, the only such dining experience on the Yucatán Peninsula.
Leisure & Services
For leisure, guests can enjoy six pools, including three relaxation pools and an infinity pool. The Tranquility Spa offers personalized treatments, while a certified diving center and tennis courts cater to sports enthusiasts.
Location & Transportation
The resort is located close to various attractions, including the archaeological site of Playa del Carmen, just 1 km away. Transportation options include Aeropuerto de Playa del Carmen, which is 5 km from the property.
Must-do experiences
Stroll through Playa del Carmen's vibrant 5th Avenue for local shops.
Savor cochinita pibil at El Fogón for an unforgettable culinary delight.
Explore the ancient ruins of Tulum for breathtaking coastal views.
Visit the Frida Kahlo Museum to appreciate her vibrant artistry nearby.
Try snorkeling at Akumal Beach to swim with sea turtles underwater.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double or Twin Room
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Royal View
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Double or Twin Room
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Relax Pool
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Royal Hideaway Playacar's on-site dining options offer an exquisite culinary journey that celebrates both international flavors and local tastes. Guests can enjoy themed restaurants featuring carefully crafted dishes, from Italian classics to Caribbean delights, all within elegant settings designed to enhance the dining experience.
Ventanas
International
Ambiance
Elegant dine-in setting
Key Offerings
A unique Chef's Table experience with a 9-course tasting menu, wine pairing crafted by talented chefs, showcasing exclusive ingredients.
Reservation
Recommended
Dinner only, 18:00 - 22:00 daily
Palazzo
Italian
Ambiance
Charming dining atmosphere with elegance
Key Offerings
Traditional Italian recipes featuring homemade pasta, designed for a romantic evening.
Reservation
Recommended
Dinner only, 18:00 - 22:00 daily
Spices
Caribbean, Mexican
Ambiance
Vibrant eatery with a friendly vibe
Key Offerings
Open for breakfast and lunch, featuring local Caribbean and Mexican dishes, perfect for a casual meal.
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Zona Arqueologica Playa del Carmen
20 minutes' walk
Mayan ruins featuring well-preserved structures. Offers guided tours showcasing the ancient history.
Playacar Center Shopping Mall
10 minutes' walk
A shopping mall with a mix of local stores and international brands. Ideal for unique souvenirs and retail therapy.
Los Fundadores Park
25 minutes' walk
Scenic park with cultural performances and beach access. Great spot for relaxation and evening events.
Cenote Calavera
40 minutes' walk
Natural swimming hole known for its stunning beauty. Perfect for a refreshing dip and photography.
Piste Cyclable sur Paseo Xaman-Ha
7 minutes' walk
Biking path offering scenic rides through nature. Rentals available nearby, great for all skill levels.
Xel-Ha Park
10 minutes' walk
Eco-park with snorkeling, lazy rivers, and zip-lining. Ideal for thrill-seekers and nature enthusiasts.
Yoga by the Beach
5 minutes' drive
Beachfront yoga sessions focused on relaxation and mindfulness. Perfect for tranquility seekers.
Steakhouse
11 minutes' walk
Casual steakhouse with a robust menu. Known for its grilled meats and vibrant atmosphere.
Buenerrimo
35 minutes' walk
Authentic Mexican cuisine in a cozy setting. Offers unique dishes with vegetarian options available.
Les Crepes de Paris
40 minutes' walk
Charming creperie featuring sweet and savory crepes. A delightful spot for a casual brunch or snack.
Mamita's Beach Club
3 minutes' drive
Lively beach club with DJ sets and beachside cocktails. Great atmosphere for nightlife and beach fun.
Los Fundadores Park
25 minutes' walk
Park known for evening cultural shows and family-friendly activities. Suitable for all ages.
Getting around
City Centre
Playa del Carmen29 min
·
2.4
km
Airports
Aeropuerto de Playa del Carmen (PCM)29 min
·
2.4
km
Cancun (CUN)89 min
·
59.1
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 239 reviews
Steven
United Kingdom,
March
2025
9.4/10
I had an absolutely wonderful time at the Royal Hideaway Playacar! The staff was exceptional, especially at the bars and restaurants, always keeping us hydrated and satisfied. The dining experiences were top-notch, with a variety of delicious options, though I would have loved a bit more variety for dinner. The ambiance and facilities, including the stunning infinity pool and beautiful beach, made for a perfect getaway. I can't wait to return for another fantastic visit!
Rooms
9.0
The villas were spacious, clean, and provided all the comforts we needed. I particularly loved how well everything was maintained.
Service
10.0
The service was outstanding across the board, with staff going above and beyond to ensure we were happy. Special shout-out to Henry and Javier for their attentive service!
Location
10.0
The location of the hotel was beautiful, right near the beach and encompassed by lush landscaping that created a serene escape.
Dining
9.0
Dining was a highlight of our stay, with fantastic food options at every meal, especially the breakfast variety and the exceptional dinner at Las Ventanas.
Facilities
9.0
The pool area was well-kept and provided a relaxing atmosphere. The spa services were absolutely wonderful too, adding to the luxurious experience.
Joseph
United Kingdom,
March
2025
6.4/10
I had a mixed experience at the hotel. While the grounds are beautifully kept and there's a peaceful atmosphere, the dining options were hit or miss, and the room we received didn't quite meet our expectations. The staff were friendly, but there were some inconsistencies in service levels. Overall, it's a decent place, but there are definitely areas that need improvement.
Rooms
6.0
My room was spacious but showed signs of wear, and the view from the balcony was obstructed. Overall, it felt comfortable but not luxurious.
Service
7.0
The staff was generally friendly, yet service at breakfast and lunch felt lacking direction at times. They were understanding and tried to accommodate our requests.
Location
7.0
The location was reasonable, just a 20-minute walk to town, which made it convenient for exploring. However, noise from nearby entertainment could be intrusive.
Dining
6.0
While the fine dining restaurant was great, the food in the other restaurants was average, with limited variety at the grill. Reservations were tricky to manage.
Facilities
6.0
The facilities were nice, particularly the grounds, but the pool area had limited seating and required early reservations, which was frustrating.
Beautifully maintained grounds
Average dining options
Camila
United Kingdom,
November
2024
8.8/10
Our stay at the resort was fantastic, with a beautiful setup right by the beach. The rooms were comfortable and well-maintained, and the service stood out as truly exceptional. We thoroughly enjoyed the dining options, though securing reservations could be challenging at times. Overall, it felt like great value for money with plenty of amenities to enjoy.
Rooms
8.0
The rooms were beautifully maintained and offered an easy access location near the beach and pool, but we had an angle view instead of a direct ocean view that we hoped for.
Service
10.0
The service was phenomenal throughout our stay, with attentive and friendly staff who anticipated our needs, making us feel right at home.
Location
9.0
The resort is perfectly located near the ocean with lush surroundings, making it a picturesque getaway while still being close to local attractions.
Dining
8.0
Dining was a highlight with a variety of unique venues, each offering delightful culinary experiences, though dinner reservations were tricky at times.
Facilities
9.0
The facilities were excellent, with a stunning pool area and access to beautiful beach spots, making relaxation easy.
George
United Kingdom,
November
2024
7.8/10
My stay at the hotel was quite enjoyable overall, with excellent staff who were always ready to help and a tranquil atmosphere perfect for relaxing. The food options across the restaurants were great, ensuring we never went hungry. However, I was a bit let down by the cleanliness of the private pools which could use better maintenance and updating in the rooms would have made the experience even better.
Rooms
7.0
The rooms were clean and comfortable, but a bit worn around the edges.
Service
9.0
The staff were incredibly friendly and attentive, always ready with food and drink orders.
Location
8.0
The resort was lovely, perfectly situated away from the noise of nearby locations for a more peaceful retreat.
Dining
9.0
Every meal we had was excellent, with a variety of delicious options available.
Facilities
6.0
The main pools were well-maintained, but the private pools needed better cleaning.
Elijah
United Kingdom,
October
2024
8.2/10
The Royal Hideaway offers a tranquil paradise with gorgeous views and a beautiful beach just steps away. The rooms are spacious and well-appointed, though I did encounter issues with the air conditioning during my stay. The dining options are plentiful, with standout breakfast offerings, although I found the dinner reservation requirement a bit off-putting. Service across the resort is exceptional, but improvements could be made in some areas to reach its full potential.
Rooms
7.0
The rooms were spacious and beautiful, but my air conditioning was a problem that took several days to resolve.
Service
9.0
Service was fantastic throughout the resort, particularly at the Mex Restaurant.
Location
10.0
The location is stunning, right on a beautiful beach in Playacar, and close to the vibrant 5th avenue.
Dining
8.0
The dining experience was lovely, especially with freshly made breakfast options available, but the requirement to make dinner reservations was confusing.
Facilities
7.0
The facilities, including the pool and beach access, are beautifully maintained, although I did have issues with the hot tubs not being hot enough.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Royal Hideaway Playacar All-Inclusive Adults Only Resort guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
45
Former name
Royal Hideaway Playacar & Occidental Resorts
FAQs
About Royal Hideaway Playacar All-Inclusive Adults Only Resort
What is the distance from Royal Hideaway Playacar All-Inclusive Adults Only Resort to Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
The hotel features six international restaurants offering gourmet à la carte dining.
How far is Royal Hideaway Playacar All-Inclusive Adults Only Resort from nearby attractions?
The hotel is 3 km from the private beach and 1 km from Los Fundadores Park.
What recreational activities are provided at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Guests can participate in cycling, tennis, snorkeling, sailing, and aqua aerobics activities on-site.
What amenities are offered in the rooms at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, and a marble bathroom with a spa bath.
What are the check-in and check-out times at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Check-in is at 15:00 and check-out is by 12:00.
Does Royal Hideaway Playacar All-Inclusive Adults Only Resort provide any spa services?
The hotel has a fully equipped spa offering a variety of beauty treatments and massages.
Is there any event or evening entertainment at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Evening entertainment and daily activities are provided for guests.
What parking options are available at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Public parking is available on-site free of charge without a reservation.
How accessible is Royal Hideaway Playacar All-Inclusive Adults Only Resort for those with limited mobility?
The hotel features elevators and ramps for easier access throughout the property.
What features does the pool area at Royal Hideaway Playacar All-Inclusive Adults Only Resort include?
The hotel features six spacious pools, including three relaxation pools and an infinity pool with breathtaking views.